//: Transforming Payment Technology
//: Transforming Payment Technology
This Privacy Policy explains how FROSTMOURNE LTD (“we”, “us”, “Company”), a company incorporated under the laws of Cyprus with company number HE 464277 and located at Agias Zonis & Thessalonikis, Nicolaou Pentadromos Center, 10th floor, Flat/Office 1001, BLOCK B, 3026, Limassol, Cyprus, collects, uses, and safeguards personal information collected through our website https://trinova.io (the “Website”).
This Privacy Policy applies solely to information gathered through online interactions on the Website and does not cover any offline data collection or data collected through other means. By accessing and using our Website, you consent to the practices described in this Policy.
We may collect personal information that you choose to provide when interacting with our Website. This information is typically requested in instances where you request a demo, seek further information about our product or services, or contact our team.
This information may include:
• Your name
• Company name
• Contact details (address, email address, and phone number)
We use the information collected for the following purposes:
• To operate and maintain the Website
• To understand and improve the Website based on user behavior
• To develop new products, features, or services
• To communicate with you regarding requests, updates, or marketing materials, where applicable
• To prevent fraud and ensure secure access to the Website
Data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
Our data processing activities are based on the lawful grounds outlined in applicable data protection legislation, such as the General Data Protection Regulation (GDPR).
We rely on the following legal bases for processing data collected on the Website:
1. Consent
We process certain types of personal data based on your explicit consent. For instance, if you contact us to request a demo or further information, we collect your contact details based on your affirmative request. You may withdraw your consent at any time by contacting us or by following any opt-out instructions provided, such as in marketing communications.
2. Legitimate Interests
We process personal data as necessary to pursue our legitimate interests in operating, securing, and improving our Website. This includes analyzing usage patterns, ensuring security, preventing fraud, and enhancing Website content. We only process data based on legitimate interests when we have assessed that doing so does not override your rights and interests.
3. Contractual Necessity
If you request information on our products or services, we may process your contact information and other details to fulfill these pre-contractual requirements. Processing is necessary to respond to your inquiries or to arrange requested communications about our products and services.
4. Legal Obligation
In some instances, we may be legally required to collect or disclose personal information, such as for law enforcement requests, or compliance with applicable regulations. Where this applies, we process data solely to fulfill these legal obligations.
Our Website uses cookies and similar tracking technologies to improve functionality, enhance your experience, and allow us to analyze usage patterns. By continuing to browse our Website, you agree to our use of cookies as outlined here.
Cookies are small text files that a website saves on your device (computer, tablet, or smartphone) when you visit it. They help the site recognize your device, store preferences, and track certain activities or data. Cookies enhance your browsing experience by remembering settings and information between visits.
We may use the following types of cookies on our Website:
1. Essential (Strictly Necessary) Cookies
These cookies are necessary for the core functionality of our Website. They enable basic features such as page navigation, accessing secure areas, and ensuring the website operates correctly. Disabling these cookies may impair the Website’s functionality and performance.
2. Performance and Analytics Cookies
These cookies collect information about how visitors interact with our Website, including pages visited, time spent on each page, and any error messages encountered. This data helps us understand visitor behavior, optimize user experience, and improve our Website’s performance over time. These cookies do not collect personal information; rather, they gather anonymous data for statistical purposes.
3. Functional Cookies
Functional cookies enable our Website to remember choices you make (such as language preference or region) and provide enhanced features. These cookies may also personalize content and remember changes you made to page elements such as text size or font. Although these cookies are not essential, they enhance your experience on our Website.
4. Targeting and Advertising Cookies
Targeting cookies track your browsing habits to display relevant ads that may interest you. Advertising cookies may gather information about your visit to our Website, including the pages you visited and links you followed. We may also share this information with third-party partners, such as advertising networks, to provide tailored ads on our Website or other sites you visit.
5. Third-Party Cookies
Our Website may include third-party cookies, such as analytics services (e.g., Google Analytics) or social media plugins (e.g., Facebook and LinkedIn). These cookies are placed by external services we use to improve the Website experience or track its performance. Third-party cookies operate under the policies of the respective providers, and we do not control the data collected by these cookies.
We use cookies to:
• Recognize returning visitors and remember settings or preferences (such as language, region, or layout settings).
• Understand and analyze usage patterns to improve Website content, navigation, and performance.
• Deliver targeted marketing and advertising, offering content and promotions that are relevant to your interests.
• Enhance security by identifying unusual or unauthorized access attempts.
• Improve communication by storing your contact details if you request more information, such as through a demo or marketing inquiry.
You have the option to manage and control the cookies stored on your device. While most web browsers automatically accept cookies, you can configure your browser settings to refuse some or all cookies or to notify you when a cookie is set. Please note, however, that disabling essential cookies may affect Website functionality and result in a less optimized experience.
You can also contact us at hello@trinova.io
The Website may contain links to external sites. Company’s Privacy Policy does not apply to third-party websites, and we recommend reviewing each site’s privacy practices. Third-party sites may collect data and manage cookies according to their policies.
We implement a range of technical and organizational measures to ensure the protection of your personal data from unauthorized access, loss, or misuse. All personal data is encrypted during storage and transfer to maintain confidentiality. Access to personal information is restricted based on role-based permissions, enforced through multi-factor authentication, and regularly reviewed to prevent unauthorized access. We also minimize data collection to only what is strictly necessary and retain it for limited periods, reducing exposure to potential risks.
Additionally, all employees adhering to policies that safeguard personal data. In the event of a security incident, we have established protocols to investigate, mitigate, and, where necessary, notify relevant authorities to maintain data integrity and protection.
You are entitled to the following rights concerning your personal data:
1. Right to Access
You can request copies of your personal data that we hold. In certain cases, we may charge a small fee to cover administrative costs.
2. Right to Rectification
You have the right to request corrections to any personal data you believe is inaccurate or incomplete.
3. Right to Erasure
You can request that we erase your personal data under specific conditions, such as when the data is no longer necessary for the purposes it was collected for.
4. Right to Restrict Processing
You have the right to ask us to restrict the processing of your personal data in certain situations, such as when the accuracy of the data is contested.
5. Right to Object to Processing
You may object to our processing of your personal data where we rely on legitimate interests as our legal basis, and you feel it impacts your rights or freedoms.
6. Right to Data Portability
You can request that we transfer your personal data to another organization or directly to you, when feasible and when processing is based on your consent or necessary for the performance of a contract.
7. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a relevant data protection authority if you believe that our processing of your personal data violates applicable data protection laws.
If you would like to exercise any of these rights, please contact us using the details provided in this Privacy Policy. We will respond within one month of receiving your request, as required under applicable law.
Your personal data is securely stored and processed within the European Union (EU). We do not transfer your data to countries outside the EU that lack an adequacy decision as determined by European Commission or equivalent safeguards. Should any transfer outside the EU become necessary, we will implement the appropriate legal mechanisms, such as Standard Contractual Clauses or other authorized safeguards, to ensure your data’s continued protection.
We reserve the right to modify this Privacy Policy at any time by updating this page. Please review this page periodically for the latest version. Continued interaction with the Website after changes are posted will constitute your acceptance of the revised Privacy Policy.
For questions, requests or more information about your rights and this Privacy Policy, please contact us at hello@trinova.io.
